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Guides for staff

A staff sign-in is for working at a venue. You see the orders you need to serve and the tips you have earned. You never see the venue's payments or settings.

Your first day, in order​

  1. Join your team
  2. Set up Stripe and your details
  3. Start and end a shift

Your everyday jobs​

JobGuide
Serve a paid orderServe incoming orders
Take an order at a table or the counterTake orders on the POS
Add to, change or cancel an orderChange or cancel an order
Take paymentTake payment
Give money backRefunds
See and collect your tipsTips

What your role allows​

RoleCan do
StaffServe orders, redeem codes, mark items out of stock
ManagerAll of that, plus perks, menu and postage, areas, zones and reassigning orders

Your venue's owner sets your role. Neither role can change the venue's payments, team or setup.