Tableside ordering (POS)

Your team takes orders on their own phones. Each item goes to the right station by itself, and the guest pays by scanning a code.

In-venue ordering

When in-venue ordering is enabled for your business, Tables appears in your menu. If it is missing, ask through Support.

Choose the venue you are serving

Open Tables and choose the venue by name. Its screen contains only that venue's areas and counter orders. New orders, preparation screens and checkout stay with the venue you selected.

Staff sign in with their own staff accounts to operate customer orders. A staff account is not a purchasing account. Staff need a separate user account for personal purchases.

Business overview shows orders across your business. Its counter-order form identifies the venue it uses. Choose a venue by name when you want to work separately.

Set it up once

Open Tables, then Business order settings. These controls manage shared preparation stations and business tip options. They do not become separate settings just because you opened them from a venue screen. Venue catalogues have their own menu administration.

1. Where things are made

1. Type a station name, such as Bar, Kitchen or Grill.
2. Select Add.

Each station gets its own screen. Select open its screen on a phone or tablet at that station.

2. Which station makes each part of the menu

1. For each menu section, choose its station.
2. Select Save.

Until you add a station, everything shows on the one Kitchen screen.

3. Choices on an item

Use this for anything your team has to ask about, such as how a steak is cooked.

1. Pick an item.
2. Under New set of choices, type a name such as How cooked.
3. Tick Must be chosen if it cannot be skipped.
4. Set how many can be picked.
5. Select Add set of choices.
6. Add each choice, with an extra price if it has one.

4. Tip buttons at checkout

1. Enter up to four percentages to offer the guest.
2. Select Save.

The guest can always choose no tip or type their own.

How an order flows

Your team's steps are in Take orders on the POS.

The station screen

1. Open Tables, choose the venue, then select Stations, or open a station's own screen.
2. Tickets appear oldest first.
3. Select Ready on each item when it is made.

The server is told when something is ready.

The venue's station screen contains only its own tickets. Preparation station names are shared across the business. An unpaid counter order is sent to preparation after payment. A table order is sent when staff select Send.

Who signs in on the kitchen screen

A station screen is not a public link. Whoever opens it must be signed in for your venue.

Sign in with	Should you?	Why
A staff sign-in	Yes	It can serve orders and mark things ready. It cannot touch your payments, team or settings.
Your owner account	No	A tablet left signed in as you gives the whole kitchen your payments, team and settings.

Any staff sign-in can open a station screen. It does not need to be a manager.

Set up a kitchen tablet

1. Open Staff and add a team member. Use the chef's own details, or one shared person called Kitchen with an email you control.
2. Copy their link and open it on the tablet.
3. Select Create my sign-in. Enter a name, the email and a password.
4. Confirm the email with the code that is sent to it.
5. Open Tables, then Kitchen, or that station's own screen.
6. Leave the tablet on that screen.

Repeat for each station that has its own tablet, or sign in to several tablets with the same staff sign-in.

What a kitchen sign-in can skip

Step	Needed for the kitchen screen?
Create a sign-in, with a name, email and password	Yes
Confirm the email with a code	Yes
Accept your house rules	Only if you have written some
Set up payouts with Stripe	No. Skip it unless that person should be paid tips.
Add a photo and a line about them	No
Start a shift	No. A shift is for serving orders, not for the kitchen screen.

Skipping Stripe is safe

Stripe is only for being paid tips. If the step is skipped, any tips earned are kept and can be collected later by finishing it. The link keeps working.

Today at a glance

The top of Settings shows today's tabs closed, card payments taken here, cash, your own machine and tips by card.

Payment and fees

• Card payments taken here carry no platform fee. The guest pays the menu price and the card charge.
• Card payments are owed to you on your usual payout.
• Cash and your own card machine are recorded only. No money passes through Gyftup for them.